Protecting your personal information is our top priority at betbtd. This privacy policy clearly outlines what data we collect, how it is used, and the steps we take to keep it secure.
Six core pillars of our privacy policy — ensuring your data stays protected at all times
Welcome to betbtd.app. betbtd is a trusted platform built for online gaming and Sports Betting enthusiasts in Bangladesh. We believe transparency is the foundation of trust — especially when it comes to your personal information.
This Privacy Policy explains in detail what information betbtd collects, how it is used, who it is shared with, and the technologies and practices we follow to keep your data secure. This policy applies to betbtd's website, mobile application, and all digital services.
By using any betbtd service, you are considered to have agreed to this Privacy Policy. We recommend reading it in full before creating an account.
This Privacy Policy is betbtd's Terms & Conditions together form a complete legal framework. Both documents should be read together.
Betbtd only collects information necessary to operate its services. The three categories of data we collect are described below:
| Data Type | What Data We Collect | When Data Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number, passport number | During Registration & KYC Verification |
| Contact Information | Mobile number, email address, current address | During Account Registration |
| Financial Information | Payment method details (bKash/Nagad/Rocket number), transaction history | During Deposits & Withdrawals |
| Device Information | IP address, browser type, device model, operating system | Automatically at each login |
| Gaming Data | Betting history, game preferences, session duration | Duration of Gaming Activity |
Betbtd never stores your full bank account details, card numbers, or PIN. All financial transactions are processed directly through the payment gateway.
Betbtd uses your information only for the specific purposes listed below. Your data will not be used for anything beyond these:
Betbtd never uses your data for third-party advertising. You can unsubscribe from bonus and promotional emails at any time.
Betbtd uses cookies and similar tracking technologies to enhance your website experience. Cookies are small text files stored in your browser.
You can disable cookies through your browser settings. However, blocking essential cookies may prevent some betbtd services from functioning properly.
Betbtd follows the highest industry-standard security practices to protect your data. Our security infrastructure is described below:
No betbtd employee will ever ask for your account password or login credentials. If anyone requests such information, it is a scam — report it to our support team immediately.
How long betbtd retains your data depends on the type of information and applicable legal requirements:
Once the required legal retention period has ended, betbtd will securely delete your data. Contact us to submit a data deletion request.
Betbtd respects your right to full control over your personal data. You have the following rights:
To find out what personal data betbtd holds about you, submit a request to our support team. You will receive a response within 30 days.
If any of your information is incorrect, you may request a correction. betbtd will make the necessary updates as quickly as possible.
Where there is no legal obligation to retain it, you may request that your data be deleted. Applicable after account closure.
You may request an export of your data in a standard format. betbtd will fulfil the request within 30 days.
Under certain circumstances, you may request that the processing of your data be temporarily suspended.
If you believe our privacy policy has been violated, you have every right to file a complaint directly with betbtd or with the relevant regulatory authority.
Betbtd is intended for users aged 18 and above only. We do not knowingly collect personal information from anyone under the age of 18.
Age verification is mandatory at the time of registration. If a minor's information is accidentally entered into our system, betbtd will immediately close that account and permanently delete all associated data upon becoming aware of it.
If you suspect a minor in your household is using betbtd, please contact us immediately support@betbtd.appPlease reach out to us and we'll take immediate action.
Betbtd may update this Privacy Policy from time to time. Changes may be prompted by the introduction of new services, updates to applicable laws, or improvements to our security measures.
For significant changes, betbtd will notify you through the following methods:
Continued use of betbtd after any changes have been made will be considered acceptance of the updated policy. If you do not agree with the changes, you have the right to close your account.
You can always check when the privacy policy was last updated by looking at the "Last Updated" date at the top of this page.
If you have any questions, comments, or complaints about this privacy policy, please contact betbtd's data protection team:
To request data deletion, correction, or portability, email us with your account details and a clear description of your request. Once your identity is verified, betbtd will act as promptly as possible.
Your privacy is fully protected at betbtd. Enjoy safe gaming and Sports Betting on a trusted platform, and claim the best bonuses.
* For users aged 18+ only. Please gamble responsibly.